Last Updated: September 2, 2026

Our Commitment
We stand behind the quality of our products. If you are not entirely satisfied with your purchase, we are here to help. This policy applies to all purchases made on our website.

Return Window
You have 30 calendar days from the date you receive your item to request a return. Items returned after this period will not be accepted.

Eligibility for Returns
To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it.
  • In its original packaging with all tags, labels, and accessories intact.
  • A result of a product quality issue (e.g., manufacturing defect) or an error on our part (e.g., wrong item shipped).

Non-Returnable Items
The following items are non-returnable:

  • Gift cards or store credits.
  • Items marked as “Final Sale” or “Clearance.”
  • Products that have been used, washed, or altered in any way.

Free Returns & No Restocking Fees
We provide free return shipping for all eligible returns. A prepaid return shipping label will be provided upon request. Additionally, we do not charge any restocking fees.

Return Process
To initiate a return, please follow these steps:

  1. Contact our customer service team at info@oceanstatejoblotoffer.com or call +1 859-992-1145 to request a Return Merchandise Authorization (RMA) number.
  2. Package the item securely in its original packaging, including all accessories and documentation.
  3. Attach the prepaid return shipping label you receive from us to the package.
  4. Drop off the package at the specified carrier’s location.

Return Address
All returns must be sent to the following address:
Ocean State Job Lot Offer
Attn: Returns Department
6252 Obyrne Lane
Union, KY 41091
United States

Refund Process
Once we receive and inspect your returned item, we will process your refund.

  • Refund Initiation: We will initiate the refund to your original payment method within 1-2 business days of receiving the returned package.
  • Refund Visibility: Please note that it may take an additional 7-10 business days for the refund to appear on your bank or credit card statement, depending on your financial institution’s processing times.
  • Payment Method: Refunds will be issued to the same credit card, debit card, or PayPal account used for the original purchase.

Partial Refunds
In certain situations, only partial refunds are granted (if applicable):

  • Any item not in its original condition, is damaged, or has missing parts for reasons not due to our error.
  • Any item returned more than 30 days after delivery.